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Ponderosa Notices

 

2016-2017 Basic Service Rates Notice
2016-2017 Annual Notice O'Neals
2016-2017 Annual Notice Cima
2014 Multi-Line E9-1-1 Advisory
     
     
Aug. 2017 California LifeLine Notice


2016-2017


Notice of Application to Adjust Rates
   
 
     
 

Government & Special Assistance Programs

 

CALIFORNIA DEAF & DISABLED PROGRAM (DDTP)

If you have physical conditions that interfere with phone use, you may qualify to receive special services and equipment. The Deaf and Disabled Telecommunications Program (DDTP) is a public program mandated by the California State legislature and administered by the California Public Utilities Commission (CPUC). The DDTP has two components to provide access to basic telephone service for Californians who have difficulty using the telephone. Click on the links below to learn more:
 
1.  California Relay Service (CRS)
This program provides speech to speech specially trained operators to relay telephone conversations back and forth between people who are deaf, hard of hearing, or speech disabled with all those they may wish to communicate with by telephone. Please call CRS to see if you qualify: simply dial 7-1-1.
 
2.  California Telephone Access Program (CTAP)
This program is under the DDTP, and distributes assistive telecommunications equipment and services to individuals certified as having functional limitations of hearing, vision, mobility, speech and/or interpretation of information.
 
Please call CTAP to see if you qualify:
1.800.806.1191 (Voice)
1.800.806.4474 (TTY)
1.800.889.3974 (Fax)

DO NOT CALL REGISTRY

Register your phone number or verify a registration to prevent telemarketers from calling you. This program is open to everyone, and it is simple to register. Learn more about this free service.

CALIFORNIA LIFELINE, FEDERAL LIFELINE & LINK-UP INFORMATION WITH TRIBAL ELIGIBILITY

The Universal LifeLine Telephone Service (a.k.a. ULTS or California LifeLine) program provides discounted telephone service to qualified low-income households sponsored by the California Public Utilities Commission (CPUC).

Learn about the 60 Day Freeze Rules for transferring your CA Lifeline Benefits.
 
Please call the Ponderosa Customer Care Center for enrollment information:
1.559.868.6000
1.800.682.1878

CALIFORNIA PUBLIC UTILITIES COMMISSION

Learn about telecommunications consumer programs and information.

CAL PHONE INFO

CalPhoneInfoLogo

California Public Utilities Commission Telecommunications Education for California provides consumers with the information about telecommunications services and features.

 

MLTS E9-1-1 education link

   
 

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